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PRIVACY POLICY

Last modified: May 4, 2024

PLEASE READ THIS PRIVACY POLICY CAREFULLY TO UNDERSTAND OUR POLICIES AND PRACTICES FOR COLLECTING, PROCESSING, STORING, USING, AND DISCLOSING YOUR INFORMATION AND DATA. BY ACCESSING OR USING ANY PORTION OF THE WEBSITE THE INDIVIDUAL ACCESSING OR USING THE WEBSITE ACKNOWLEDGES THAT THEY HAVE READ THIS POLICY, UNDERSTAND IT, AND PROVIDE EXPRESS CONSENT TO THE POLICIES AND PRACTICES STATED HEREIN. IF YOU DO NOT AGREE WITH OUR POLICIES AND PRACTICES, YOUR ONLY CHOICE IS TO NOT USE THE WEBSITE, LEAVE IMMEDIATELY, AND STOP INTERACTING WITH US. PLEASE KEEP A COPY OF THIS AGREEMENT FOR YOUR RECORDS.

INTRODUCTION

Thank you (“you”, “your”, “User”) for viewing this Privacy Policy (“Agreement”, Privacy “Policy”, or “Policy”).

WEBSITES MADE WITH LOVE INC. (“Company”, “we”, “us”, “our”, “WMWL”) is a web design and online marketing company based in Parksville, British Columbia that provides services including website design, digital marketing, Google ads, Facebook ads, search engine optimization, and website maintenance, including by providing the Intellectual Property (as defined below), and the Website (as defined below), together, the “Services”.

We operate and provide the products, services, information, content, data, and Intellectual Property at our website at www.websitesmadewithlove.com (the “Website”).

This Privacy Policy interacts with, and is subject to, and, where applicable, User is subject to and agrees to our Terms of Service and our Master Services Agreement.

Certain defined terms in this Privacy Policy may be found and defined in those agreements. Please review those agreements in conjunction with this Privacy Policy.

CONSENT TO PRIVACY POLICY

By accessing or using the Website or in any other interactions with WMWL, the Services, or WMWL’s Intellectual Property (as defined herein), including on third-party sites, apps, or channels, you indicate that you clearly and irrevocably understand, accept, and consent to the practices described in this Privacy Policy.

For greater clarity, User acknowledges and agrees that any of the following actions shall clearly evidence, constitute, and denote User’s express consent and agreement to this Privacy Policy, and any applicable agreement listed above, including when User checks a checkbox next to a form or Interactive Function (as defined in our Terms of Service), User otherwise interacts with any Interactive Function, User registers for the Website, User enters into a written agreement with WMWL, User submits any Personal Information or other personal data to the Website or to WMWL, User publishes or submits a User Submission (as defined in our Terms of Service) to the Website or WMWL, or User engages in continuous use of the Website.

This Privacy Policy may change from time to time. Your continued use of the Website or WMWL’s Services, including on third-party sites, apps, or channels, including after we make changes, indicates that you accept and consent to those changes. It is your responsibility to check this Privacy Policy periodically for updates.

CONSENT TO MAIL LIST & CASL COMPLIANCE

Without limiting anything in this Privacy Policy, by using or accessing the Services, Intellectual Property, or Website, User expressly agrees and provides consent to WMWL to send, distribute, or otherwise transmit to you any Commercial Electronic Message (CEM) or other communications or notifications, including for commercial and other promotional purposes; and you agree to be added to our mail list until and when you provide us written notice that you wish to unsubscribe in accordance with the notice provision at the end of this Privacy Policy; and you agree that you otherwise provide us implied consent by virtue of the relationship between you and us and/or your posting or making available your information online unaccompanied by a statement that you do not wish to receive CEMs.

RECORDED MEETINGS

User provides consent to have any calls or virtual meetings between WMWL and User recorded and stored in WMWL’S system, to be used to help deliver the Services and for the purposes stated herein.

AGE RESTRICTIONS

Use of and access to the Website is not intended for individuals under 18 years of age. No one under age 18 may provide any information to or on the Website. We do not knowingly collect personal information from individuals under the age of 18. If you are under 18, do not submit any information to the Website, use any of the Interactive Functions of the Website, or submit any User Submissions to the Website.

If we learn we have collected or received personal information from an individual under the age of 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about individuals under 18, please contact us in accordance with the notice provisions at the end of this Privacy Policy.

GEOGRAPHIC RESTRICTIONS

WMWL is in British Columbia, Canada and the Website and Services are offered only for access and use in British Columbia, Canada. The Website is not intended for use in any jurisdiction where its access and use is not permitted. WMWL does not currently have sufficient capabilities to determine where a User is located, including to prevent User’s access to the Website or certain features or functionality of the Website based on their geographic location.

If you access the Website from outside British Columbia, Canada, you do so at your own risk and you are responsible for compliance with local laws of your jurisdiction. You must immediately stop using the Website if your access and use of it as it is offered by WMWL is prohibited under your local laws or regulations and in no way shall WMWL be responsible or liable for your unauthorized or unlawful use of the Website or the Services.

INTELLECTUAL PROPERTY RIGHTS AND OWNERSHIP

You understand that all intellectual property belonging to WMWL, including the Website and its entire contents, features, and functionality, including, all information, files, content, software, code, metadata, data text, displays, graphics, photographs, images, video, audio, music, broadcast, design, design elements, presentation, website or platform layout, selection, and arrangement, or any related derivatives or spinoffs, are the sole property of WMWL, its licensors, or other providers of such materials, and are protected in all forms by intellectual property laws, including without limitation, copyright, trademark, patent, trade secret, or any other proprietary rights.

INFORMATION WE COLLECT ABOUT YOU

We collect and use several types of information from and about you, including:

Personal information, that we can reasonably use to directly or indirectly identify you, including demographic and psychographic information, including your name, age, gender, location, mailing address, e-mail address, telephone number, Internet protocol (IP) address, username or other similar identifier, billing and account information, and any other identifier we may use to contact you.

Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as statistical or aggregated data. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information.

Technical information, including your login information, browser type and version, device and device settings, time zone setting, browser plug-in types and versions, operating system and platform, advertising identifiers and trackers, and information about your internet connection, hardware, software, and your usage and interactions with the Website, the Services, or any of our Intellectual Property, including on third-party sites, apps, or channels.

Non-personal details about your Website interactions, including the full Uniform Resource Locators (URLs), clickstream to, through and from our Website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call us.

Business and Usage Information, including as pertaining to User’s posting of User Submissions, User’s interactions with content, features, functionality, products, and services on the Website, User’s interactions with Interactive Functions, User’s Confidential Information (as defined in our Master Service Agreement), and User’s business information as provided to WMWL or as contained in a User Submission or as otherwise uploaded or published on or to the Website.

HOW WE COLLECT INFORMATION ABOUT YOU

We use different methods to collect your information, including through:

Direct interactions with you when you provide it to us, for example, by submitting or publishing a User Submission, including through forms, or corresponding with us by phone, email, social media, or otherwise.

Automated technologies or interactions, for example, information may be collected automatically as you use the Website, including through cookies and other tracking technologies.

Third party software, including when the Website may use third party plugins, applications, or APIs that enhance the Website and delivery or our Services, which may collect information on you.

Third party tracking technologies, such as Google Analytics, Facebook Pixel, or LinkedIn Pixel, which may include usage details, demographic or psychographic information, IP addresses, advertising data, tracking information, identifiers, and information collected through cookies and other tracking technologies.

INFORMATION YOU PROVIDE TO US

The information we collect directly from you on or through the Website or through other means may include: information that you provide in a User Submission, including by filling in or interacting with forms or other Interactive Functions, whether or not such Interactive Function is partially or fully submitted; information provided to us during the registration process or subscribing to our services, products, or mailing list; corresponding with us or submitting complaints or inquires; information and copies of your correspondence if you contact us; contract details if you enter into a contract with us; and Confidential Information you disclose to WMWL or the Website.

INFORMATION WE COLLECT THROUGH COOKIES AND OTHER AUTOMATIC DATA COLLECTION TECHNOLOGIES

As you navigate through and interact with our Website, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including: details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website; usage information about your use of the Website; and information about your computer and internet connection, including your IP address, operating system, and browser type.

We may also use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).

The information we collect automatically is statistical information that may include personal information, and we may maintain it or associate it with personal information we collect in other ways, that you provide to us, or receive from third parties.

The information we collect through automatic means helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to: estimate our audience size and usage patterns; store information about your preferences, allowing us to customize our Website according to your individual interests; speed up your searches and load times; personalize your user experience or user interface (UI/UX); recognize you when you return to our Website and allow you to pick up where you left off; deliver personalized and targeted advertisements, including on third-party services; and deliver advertisements to you on the internet, including on third-party websites, applications, or services.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings that are used for browser cookies.

Web Beacons or Pixels. Pages of our Website and any correspondence may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity). We may also use third-party pixels, including a Facebook or LinkedIn Pixel, to deliver advertisements throughout the internet and to enhance the effectiveness of our advertisements and analytics.

THIRD PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

Some other content or applications on the Website, including advertisements, may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different online services. They may use this information to provide you with interest-based (behavioural) advertising or other targeted content.

We do not control these third parties or their tracking technologies or how they are used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. If User disagrees with the privacy and cookies practices of such third party tools and services, User must immediately stop using the Website. In some instances, User may be able to customize and/or opt-out of those tools and services by visiting the cookies policies on those pages or services.

Third-party tools and services we use on the Website include:

Facebook Lookalike Audience. Facebook Lookalike Audience is an advertising and behavioral targeting service provided by Facebook, Inc. that uses data collected through Facebook Custom Audience in order to display ads to Users with similar behavior to Users who are already in a Custom Audience list on the base of their past use of this Website or engagement with relevant content across the Facebook apps and services.

Google Ad Manager. Google Ad Manager is an advertising service provided by Google LLC that allows us to run advertising campaigns in conjunction with external advertising networks that we, unless otherwise specified in this document, have no direct relationship with.

Google Analytics. Google Analytics is a web analysis service provided by Google LLC (“Google”) that utilizes the data collected to track and examine the use of this Website, to prepare reports on its activities, and share them with other Google services.

Google Analytics 4. Google Analytics 4 is a web analysis service provided by Google LLC or by Google Ireland Limited. Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network.

WordPress Stats. WordPress Stats is an analytics service provided by Automattic Inc.

Dropbox. Dropbox is a service to save and manage backups provided by Dropbox Inc.

HOW WE USE YOUR INFORMATION

We use information that we collect about you or that you provide to us, including any personal information: to present our Website and its content and functionality to our users and clients; to deliver our Services; to provide you with information, products, or services that you request from us; to add you to our mailing list; to fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it; to carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements; to notify you about changes to our Website or any products or services we offer or provide though it; to improve our Website, products or services, marketing, or customer relationships and experiences; to allow you to participate in Interactive Functions; to manage our relationship and work with clients and potential clients; to measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you; to study and generate industry and other economic or financial information; to contact you about goods and services that may be of interest to you; to enable us to display advertisements to our advertisers’ target audiences, for direct marketing purposes or other behavioral advertising; to collect and measure data used to make the Website and our Services, research, delivery, and communications more effective; or in any other way we may describe when you provide the information or for any other purpose with your consent.

DISCLOSURE OF YOUR INFORMATION

We may disclose personal information that we collect or you provide as described in this Privacy Policy: directly on the Website when you submit User Submission; to our subsidiaries and affiliates, and in accordance with applicable law; to a buyer or other successor in the event of a merger, or other sale or transfer of some or all of WMWL’s assets; to third parties, who contract with us in part for the provision of such information; to advertisers and advertising networks that require the information to select and serve relevant advertisements to you and others; to contractors, service providers, and other third parties we use to support our business or deliver the Services (such as third-party developers) and who are contractually obligated to keep personal information confidential, and use it only for the purposes for which we disclose it to them; to process personal information with the same standards set out in this Privacy Policy; or for any other purpose disclosed by us when you provide the information or with your consent.

We may also disclose your personal information: to comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law; to enforce our Terms of Service and Master Service Agreement, including for compliance and billing and collection purposes; or if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of WMWL, our customers, other users, or the public.

Whenever we engage a service provider, we require that its privacy and security standards adhere to this Privacy Policy and applicable Canadian privacy legislation.

STORAGE AND TRANSFER OF YOUR PERSONAL INFORMATION

Where possible and practicable, we use our best efforts to process and store your personal information and other data in Canada. We use Hosting Nation to host our servers and data, which stores your data in Canada, but may sometimes require your data to be located outside of Canada. In those instances, different privacy laws may apply that may or may not be as comprehensive as Canadian law. In these circumstances, the governments, courts, law enforcement, or regulatory agencies of that country may be able to obtain access to your personal information through the laws of the foreign country.

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

You can use the following mechanisms to control your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this Website may not be accessible or may not function properly.

Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by providing us notice in accordance with the notice provision at the end of this Privacy Policy.

Marketing Communications. If you have opted in to receive certain emails from us but no longer wish to have your email address used by us to promote our own or third parties’ products or services, you can opt-out by providing written notice in accordance with the notice provision at the end of this Privacy Policy.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You may be able to opt out of any third-party services or tools by contacting them directly. You can opt-out of several third party ad servers’ and networks’ cookies simultaneously by opt-out tools such as those created by Digital Advertising Alliance of Canada or Network Advertising Initiative. You can also access these to learn more about online behavioral advertising and how to stop websites from placing cookies on your device. Opting out of a network does not mean you will no longer receive online advertising. It does mean that the network from which you opted out will no longer deliver ads tailored to your web preferences and usage patterns.

DATA SECURITY

The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

DATA RETENTION

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.

ACCESSING AND CORRECTING YOUR PERSONAL INFORMATION

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law you have the right to request access to it and to correct the personal information that we hold about you.

If you want to otherwise review, verify, correct, or withdraw consent to the use of your personal information you may send us written notice in accordance with the notice provision at the end of this Privacy Policy. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. By withdrawing your consent, you will not be able to access and use the Website or the Services.

We may request specific information from you to help us confirm your identity and your right to access the information, and to provide you with the personal information that we hold about you or make your requested changes. Applicable law may allow or require us to refuse to provide you with access to some or all the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

If you delete your User Submission from the Website, copies of your User Submission may remain viewable in cached and archived pages or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including a User Submission, is governed by our Terms of Service.

WITHDRAWING YOUR CONSENT

To withdraw your consent to the practices stated in this Privacy Policy, please provide us written notice in accordance with the notice provision provided at the end of this Privacy Policy. Please note that if you withdraw your consent, we may not be able to provide you with a particular product or service, including access to or use of the Website or the Services.

CHANGES TO OUR PRIVACY POLICY

It is our policy at WMWL to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will make best efforts to notify you by email to the email address specified in your account or through a notice on the Website.

We include the date the Privacy Policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

HYPERLINKS

Any hyperlink in this Privacy Policy is provided for convenience only and is subject to change from time to time as the server, data, or destination changes, or as posts or pages are taken down or moved, and you understand that a wrong or missing hyperlink shall not affect the interpretation or enforcement of this Privacy Policy.

The Website may include links to third-party sites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies and we do not accept any responsibility or liability for these policies. We do not control these third-party applications or providers, and we encourage you to read the privacy policy of every website you visit.

CONTACT & NOTICES

WEBSITES MADE WITH LOVE INC. is a corporation duly incorporated in British Columbia, Canada with a business address of 383 Hirst Ave W, Parksville, BC V9P 1K4.

All notices and communications to WMWL shall be delivered in writing via email to:

Websites Made With Love

Attention: Privacy Officer

info@websitesmadewithlove.com

All notices and communications to User shall be delivered to User in writing via email to the email address they used to contact WMWL and/or the email address we have on file for User.

We welcome your questions, comments, complaints, and requests regarding this Privacy Policy and our privacy and digital practices.

If submitting a notice, complaint, or request to withdraw consent or remove your data, please particularize and substantiate all information and evidence WMWL needs to comply with such notice, complaint or request, including to comply with all relevant rules, regulations, and this Privacy Policy, within TEN (10) days of the circumstances of such notice, complaint, or request was made known to User.